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September 2012 Blog Posts (4)

My CUA Icon?

Dear community,

I'd care to post that pale blue icon with my CUA number in it on my website, but I have a hard time finding it. Would someone be so kind and point me to a page where I can download it from?

Thank you,

Claudius Iacob

Added by Claudius Tiberiu Iacob on September 26, 2012 at 10:44am — 5 Comments

Going Mobile? Speed is Fine, But UX Strategy is Final

New HFI white paper – by Saurabh Gupta and Amber Krishan

This white paper discusses the relevance and nuances of the mobile channel across three key aspects: business considerations, user engagement and technical capabilities.

In this free white paper:

Most companies go through the following six stages in their mobile journey:

  • Mobile Trigger
  • Rushed Development
  • Reality Check
  • Repair and Rescue…

Added by Amber Krishan on September 21, 2012 at 3:30pm — No Comments

UX Strategy: The Heart of User-Centered Design

By April McGee

Published: September 3, 2012

“It is essential that an organization’s UX strategy be at the core of user-centered design. A UX strategy establishes goals for a cohesive user experience across all channels and touchpoints.”

Today, organizations…


Added by April McGee on September 19, 2012 at 2:00pm — No Comments

CUA of the Month – September, 2012

Rima Ramia Campbell

Vice President, 

User Research Lead

Citibank NA

Customer Expectations & Enterprise Goals

by Doug Gorney

“I want to balance the customer…


Added by Human Factors International on September 11, 2012 at 4:30pm — 3 Comments

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