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Tom Coleman
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  • Chicago, IL
  • United States
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Tom Coleman's Groups

Tom Coleman's Discussions

Walmart's $1.85 billon dollar mistake
5 Replies

Started this discussion. Last reply by Tom Coleman Apr 20, 2011.

Robert Hoekman Jr. on A List Apart: "The Myth of Usability Testing"
1 Reply

Started this discussion. Last reply by Allyen Wilson Nov 3, 2009.

Throwing User-Centered Design out the Window
15 Replies

Started this discussion. Last reply by Kevin Doyle Nov 21, 2008.


Tom Coleman's Page

Profile Information

Job Title
Senior Consultant
HFI courses attended (month/year, city, course name)
CUA Track - 2007 Chicago
CUA number

Tom Coleman's Blog

It's More Important to Be Kind than Clever

From the Harvard Business Review:

"In a world that is being reshaped by the relentless advance of technology, what stands out are acts of compassion and connection that remind us what it means to be human."


Posted on August 29, 2012 at 10:33pm — 1 Comment

User-Led Innovation Can't Create Breakthroughs; Just Ask Apple and Ikea

From Fast Company Design:


"The user is king. It’s a phrase that’s repeated over and over again as a mantra: Companies must become user-centric. But there’s a problem: It doesn’t work. Here’s the truth: Great brands lead users, not the other way around."


Read more:



Posted on March 22, 2011 at 2:44pm

Don Norman on Design in a Complex World

"Design guru to deliver May 11 talk at Design Research Conference in


"EVANSTON, Ill. --- Provocative, straightforward and never less than insightful. That's how BusinessWeek described Northwestern University professor Don Norman when it named him "one of the world's most influential designers" this year. And in September, the magazine included on its list of the world's best design schools the MMM program, a dual-degree MBA and Master's in Engineering Management program… Continue

Posted on May 6, 2010 at 9:30am — 1 Comment

"The Fable of the User-Centered Designer"

I found this and wanted to share:

Fable or no?

Posted on April 6, 2010 at 5:24pm — 4 Comments

Gartner weighs in on the issue of Flash vs. HTML5

From UX Magazine:

"Lastly, the average enterprise won’t effectively use Flash or HTML5 or any other shiny new UI technology. Because the root problem as I see it is not lack of powerful UI technology. Instead, the root causes for sub-optimal user experience have to do with lack of appropriate process, and governance, and lack of a genuine commitment to a quality user experience. Such a commitment would lead organizations to adopt a user-centered usability-oriented… Continue

Posted on March 10, 2010 at 9:41pm

Comment Wall (7 comments)

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At 12:27pm on June 10, 2011, Rick Butler said…

Thanks Tom,


These links are very helpful. There are a variety of dimensions folks weigh to assess their agility. Thanks again for the leads.

At 10:50am on May 27, 2011, Rick Butler said…
Do you have a list of references articles related to agile evaluation. This would include evaluative feedback methods agile teams can use to improve their practice?
At 11:51pm on April 13, 2011, Eric M Schaffer said…
Just working on the past one.  PET Architect :)  Then Im taking off a week!
At 2:47pm on April 13, 2011, Eric M Schaffer said…
Thanks for connect!  I'v been reading your stuff for ages.  Is just great to have you on!
At 9:25am on September 9, 2009, CUA Central said…
Hi Tom,

We are featuring you in the member's section. Look for your picture on the home page of CUA Central. Thanks for all your blogs and contributions to the community!

Diane, CUA Central Community Host
At 1:34pm on July 17, 2008, CUA Central said…
Hi Tom, Thanks for the tip. I'll get my avatar fixed.

Iowa is drying out but slowly. It's truely a disaster in Cedar Rapids and the University of Iowa in Iowa City has something like 20 buildings ruined..... We had no problem here....
At 3:13pm on July 16, 2008, CUA Central said…
Tom has been CUA of the Month.

Read his story.

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